The Timatic Script for Amadeus is a new solution which enables you to enhance the service you provide to your international travel customers by accessing and communicating easy to understand Passport, Visa and Health regulations.

Using the Timatic Script for Amadeus, you can make general queries or check a specific booking. Accessing personalized regulations is as simple as entering the origin, destination, and passenger’s nationality and clicking Check.

The results can be further personalized and refined by entering additional information about the passenger and their travel documents (i.e. document type and expiry date or permanent residence country), and their itinerary (i.e. duration of stay and one-way or return ticket).

Start Benefiting today

Simplicity

  No training needed – easy & intuitive web-based interface
  Less reading – text is short, concise & easy to understand
  Minimal typing – import itinerary information from bookings
  No codes – drop-down menus with predictive search
  Yes or No summary for the entire journey, and by segment
  Personalized results for each passenger
  Refine results – based on passenger/itinerary information
  Easy to navigate – all results displayed on one page
  Print or Save results, and add Remarks to passenger bookings
  Easy to access directly from:
   o   Amadeus Selling Platform Classic
   o   Amadeus Selling Platform Connect

Reliability

  Regulations cover destination and up to 5 transit points
  Airport specific info – e.g. airports with Transit Without Visa
  Powered by Timatic – Used by airlines for passenger acceptance
  Updated 65+ times per day by Timatic’s immigration expert team

Account Management and Control

  Master user account for complete control
  Option of additional user accounts for other office locations
  Usage reporting for master and additional user accounts
  Simple registration process with attractive pricing

The Timatic Script for Amadeus features worldwide coverage with regulations and advice for:

  Passports – and over 60 other travel documents
  Visa – including e-visas and visa on arrival
  Health – regulations and recommendations
  Airport Taxes – paid by the traveler at either the departure or arrival airport
  Customs Regulations – relating to import/export of items by passengers
  Currency Regulations – relating to import and export by a passenger

Register now and start benefiting from the Timatic Script for Amadeus.

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Frequently Asked Questions about the Timatic Script for Amadeus

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   More about the Timatic Script for Amadeus
     What is the Timatic Script for Amadeus?

The Timatic Script for Amadeus is a smart tool within the Amadeus Selling Platform Classic & Amadeus Selling Platform Connect. The Timatic Script for Amadeus enables you to access and communicate easy to understand Passport, Visa and Health regulations.

     What are the benefits of the Timatic Script for Amadeus?

The Timatic Script for Amadeus enables you to enhance the service you provide to travel customers by providing easy to understand Passport, Visa and Health regulations for international journeys. Benefits of the Timatic Script for Amadeus include its simplicity, reliability and travel customer focus, among others.

     How do I get access to the Timatic Script for Amadeus?

1. First, click on the Timatic Script Smart Tab from Amadeus Selling Platform, or the Timatic Smart Tool from Amadeus Selling Platform Connect and click the Register button on the top of the sign-in page.

2. Complete and submit the online order form. IATA Timatic will activate your account within one business day, and will advise the account holder once the account is active.

3. From the Timatic Script sign-in page, enter your Organization code, User name and Password. Click Sign in and you can start using the Timatic Script for Amadeus.

     How much does the Timatic Script for Amadeus cost?

You can take advantage an exclusive offer available only to Amadeus Travel Agents. The Timatic Script for Amadeus subscription is EUR 149 per year, with the first 200 transactions included for free. Any transactions in excess of the first 200 will be charged according to the following scale:

0 – 200 transactions:                                    Included in Fixed Fee

201 – 100,000 transactions:                         EUR (€)  0.1364 per transaction

100,001 – 600,000 transactions:                  EUR (€)  0.1224 per transaction

600,001 – 1,100,000 transactions:               EUR (€)  0.1085 per transaction

1,100,001 – 1,600,000 transactions:            EUR (€)  0.0932 per transaction

1,600,001 – 2,100,000 transactions:            EUR (€)  0.0857 per transaction

2,100,001 onwards:                                      EUR (€)  0.0780 per transaction

All fees are exclusive of Value Added Tax (VAT)

     When will the Timatic Script for Amadeus be available to me?

For questions on availability dates of the Timatic Script for Amadeus for Amadeus Selling Platform Classic and Amadeus Selling Platform Connect in your country, please contact your Amadeus account representative.

     Can I still use Timatic Cryptic entries within Amadeus?

Timatic Cryptic entries will be available to all Amadeus markets until March 31st, 2017. For more information about making Timatic Cryptic entries after this date, please contact your Amadeus account representative.

   Using the Timatic Script for Amadeus
     How do I check Passport, Visa and Health information?

Within the Timatic Script, simply enter the Departure Airport, Destination, Nationality and Document held. Select the Itinerary & Traveler Details button to include additional information on itinerary or travel documents. Providing more information generates more refined results.

     Which travel documents are supported in the Timatic Script for Amadeus

Over 60 travel documents are supported including Normal Passports, ID Cards, Diplomatic Passports, Military ID, Seamen Book, and many more.

     Why do I see additional information, even when the Timatic Script for Amadeus states that the traveler has sufficient travel documents?

The Timatic Script for Amadeus provides details on Passport, Visa and Health requirements through the Yes / No summary for the entire journey and by segment. Other relevant regulations and recommendations are also included in the results.

   More about User Accounts
     Can I create additional user accounts for other offices or departments within my organization?

Yes, when you subscribe to the Timatic Script for Amadeus, you can request credentials for up to 10 additional users within your Organization. To request more additional user accounts, the account holder can contact IATA Timatic Customer Service through the Contact Us page.

     How can I update my account details and change user passwords?

To update account details or change account passwords, the account holder can contact IATA Timatic Customer Service through the Contact Us page.

   Subscription and Invoice Questions
     How long is my subscription for?

The Timatic Script for Amadeus subscription is based on the calendar year. Subscriptions automatically renew for the following year, unless you cancel the subscription by October 31st of the current year.

     How often will I be invoiced?

Once you subscribe to the Timatic Script for Amadeus, you will be sent an electronic invoice. This annual fee is EUR 149 and includes the first 200 transactions for free, after these first 200 transactions have been used up, you will then be invoiced quarterly for any transaction charges. These invoices will be sent at the beginning of each quarter for the preceding quarter.

     How can I pay my invoice?

Three payment methods are accepted:

  • IATA Clearing House – You will need to be a member of the IATA Clearing House to use of this method. When registering for the Timatic Script for Amadeus, you can include your IATA Clearing House details during the registration process
  • Credit Card – Your invoice will include details on how to pay by credit card
  • Bank Transfer - Your invoice will include details on how to pay by bank transfer
     I already subscribe another Timatic solution, can I also use the Timatic Script?

Yes, users who subscribe to other Timatic solutions can add access to the Timatic Script for Amadeus for no additional fixed fee. We combine the transaction usage across all the Timatic solutions you use and apply the volume discount to the total. Just let us know that you are a current Timatic Solutions subscriber by including your Timatic Customer Number when registering, or by contacting our Customer Service department through the Contact Us page.

     Are transactions on the Timatic Script bundled with those made using other Timatic solutions?

When determining transaction charges where a customer subscribes to other Timatic products in addition to Timatic Script, we combine the transactions for all products and apply the volume discount to the total. As such it is important to let us know that you already have a subscription for other Timatic products when subscribing to the Timatic Script. You can do this by including your Timatic Customer Number when registering, or by contacting our Customer Service department through the Contact Us page.

   More about Timatic Information
     Where does the information contained within the Timatic Script for Amadeus come from?

Timatic Script for Amadeus results come from information within the Timatic database. The Timatic database is maintained by a group of specialists with access to over 1,400 sources worldwide, and is updated on average 65 times per day.

Timatic is used by the entire aviation industry. Airlines and Travel Agents use Timatic to provide advice on border requirements to passengers at the time of booking, and airlines use it at the time of boarding to ensure that passengers have sufficient travel documents for their destination and any transit points. If the passenger does not have sufficient travel documents the airline will not carry the passenger.

   Other Questions

For more assistance, please contact our Customer Service department through the Contact Us page.






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